If you want to know, we've got you covered with the facts. If you can't find what you are looking for just reach out and our beauty advisors are here to help.
JLo Beauty with Olive Complex is clinically shown to provide an instant and lasting glow with daily use, and improves skin’s appearance over time.
You can find a list of ingredients on the individual product pages. You can view our products here
JLo Beauty™ products are free from sulfates like SLS and SLES, along with parabens, formaldehydes, formaldehyde-releasing agents, phthalates, mineral oil, retinyl palmitate, oxybenzone, coal tar, hydroquinone, triclosan, triclocarban and more.
JLo Beauty™ is a cruelty-free line. We do not test products on animals or use raw-material suppliers that test on animals. All of our products are Leaping Bunny certified (the gold standard in ensuring no animal testing) and are included in their Compassionate Shopping Guide.
JLo Beauty™ is a cruelty-free line. We do not test on animals or use suppliers that do. Currently, two JLo Beauty™ products are vegan: our That Fresh Take eye cream and That Star Filter complexion booster. Neither contains any animal byproducts.
Both That Blockbuster™ wonder cream and That Hit Single™ cleanser have a light fragrance — a warm floral, slightly powdery with a hint of white sandalwood — that was hand-selected by JLo herself. (It’s also compliant with Clean Fragrance Criteria.) While all JLo Beauty™ products were tested for skin and eye irritation, it’s always best to patch-test new products to see for yourself.
Yes. That Big Screen™ is a broad-spectrum SPF 30 moisturizer. A “firm believer in SPF,” Jennifer Lopez makes it part of her daily routine. It’s also one of the secrets to her beautiful, ageless skin.
Our cartons and shippers are sustainably sourced and contain recyclable materials. Empty cartons and shippers may be recycled according to local regulations. Check your local recycling facilities to see what is accepted. Packing materials are necessary to protect products from damage in transit; we aim to use recyclable materials when possible.
Reach us via online chat Click here or call us at 1-888-853-3169. JLo Beauty™ will continue to grow our FAQs as we receive customer feedback and inquiries.
Simply put, it’s “liquid gold” for the skin. But specifically, our JLo Beauty™ Olive Complex is a 4-part olive blend of squalane, fermented oil, extra virgin oil and leaf extract. It’s made to address two key sources of aging (oxidative stress and dehydration) by delivering antioxidant protection, all-day hydration and an instant, lasting glow.
Jennifer likes to keep her skin care routine simple with just a handful of easy, luxurious-feeling steps. To make that happen, she uses JLo Beauty™, the line she dreamed of creating for over a decade. Now, she’s able to share what works for her skin with everyone.
She’s a firm believer in beauty from the inside out — specifically, the 5 S’s: sano*, sleep, sunscreen, serum and supplements.
*Vivir sano for Jennifer means “to live a healthy, sane life” (drinking only in moderation, eating healthy, exercising, drinking lots of water and using positive affirmations).
Absolutely. Our products are designed to enhance limitless beauty for everyone — regardless of age, skin type or ethnicity. For any specific concerns, we recommend contacting your dermatologist or doctor.
JLo Beauty™ is owned by Ascendant Beauty, LLC.
Yes. Jennifer is the founder of JLo Beauty™ and is very actively involved in all areas of the business from product formulation to marketing.
At this time, we ship within the United States, including the U.S. territories of Puerto Rico and Virgin Islands. We are always looking to expand our distribution, so please check back from time to time for updates.
Yes. We want you to love your JLo Beauty™ purchase. If you’re not totally satisfied, you are able to return your products with our 60-Day Money-Back Guarantee. Just return the containers within 60 days of receipt, and you'll get a full refund of the purchase price (minus shipping and handling), even if the containers are empty.
Your JLo Beauty™ purchase is backed by our 60-Day Money-Back Guarantee. Simply return the product(s), even if empty, within 60 days of receipt for a full refund of your purchase price (minus shipping and handling). Please include a copy of your invoice in the package and send it to the following address:
JLo Beauty™ Returns
6 Commerce Way
Arden, NC 28704
We will always do our best to process your return and issue your refund as quickly as possible. Please allow us 7 business days from the date our system received the returned products to process your refund. Upon receipt, we will credit your account for the price of the items returned. Refunds will be issued in the manner by which you originally paid (minus shipping and handling). Please contact us if you have any further questions regarding your return by accessing our online chat feature, or calling us at 1-888-853-3169.
If your order has not yet shipped and you’d like to make changes or cancel any future orders, you can do so by accessing our online chat feature or calling us at 1-888-853-3169.
Please note, if your order is shipping within the next business day, you may not be able to make changes or cancel that shipment. Not to worry though: If needed, you can always return the shipment once it’s received. If for any reason you're not completely satisfied with your JLo Beauty™ purchase, just return the containers within 60 days of receipt, and you'll get a full refund of the purchase price (minus shipping and handling).
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Call Customer Service at
888-853-3169
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Try JLo Beauty for 60 days. If you're not completely satisfied,
simply return the bottles, even if empty. (less s&h)